Privacy Policy

The short version

We don't run ads. We don't sell data. We use privacy-first analytics that collect no personal information. This policy exists because transparency matters.

Who we are

Heldcraft LLC ("Heldcraft," "we," "us") is an independent software studio registered in Wyoming, USA. Our website is heldcraft.com.

Information we collect

Information you provide

If you email us at hello@heldcraft.com, we receive your email address and whatever you include in your message. We use this only to respond to you.

Information collected automatically

We use Umami, a privacy-first analytics platform, to understand how our website is used. Umami does not use cookies, does not collect personal data, and does not track you across websites. All data is aggregated and anonymous. See Umami's Privacy Policy.

We do not use tracking pixels or fingerprinting. We do not set any cookies.

Preferences (such as light or dark mode) are stored in your browser's local storage. This data never leaves your device.

Third-party services

This website uses Amazon CloudFront for content delivery. CloudFront may process standard server logs (IP address, request URL, timestamp) for operational purposes. See AWS Privacy Notice.

Web fonts and CSS libraries are hosted locally and do not require external requests.

Cookies

This website does not set any cookies. We use browser local storage solely for your preferences, which remain on your device.

Data sharing

We do not sell, rent, or share your personal information with anyone, except as required by law.

Data retention

If you contact us by email, we retain your message only as long as needed to respond and for our own records. You can request deletion at any time.

Your rights

You have the right to request access to, correction of, or deletion of any personal data we hold about you. Contact us at hello@heldcraft.com and we'll respond promptly.

Children's privacy

We do not knowingly collect personal information from children under 13. If you believe we have, please contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

Contact

Questions about this policy? Email us at hello@heldcraft.com.